17 - 2 Schedules
Issue 3 EliteMail VMS/EliteMail Limited
SECTION 2
MULTIPLE SCHEDULES You can define up to four d ifferent Day Mode s chedules (#1 - #4 ) then
assign particular system ports or transaction boxes a different Day Mode
schedule. For example, if you had a Custom er Service D epartment that
was open on weekends when the rest of the office was closed, you might
create an extended Day Mode schedule for the c alls routed to that
department from a particu lar port.
By default, the system uses only Schedu le #1 , unless you explicitly tell the
system to use Schedule #2, #3, or #4.
Schedule #1, #2, or #3
Schedule #1, #2, and #3 can each have three rang es (a:, b:, or c:) of
hours and days that define that schedule Day Mode. Refer to Figure
Figure 17-2 Sample schedule.
Figure 17-2 Sample schedule
When the current time an d day fall in any range defined f or a
schedule, that schedule is in Day Mode. The rest of the time, the
schedule is in Night Mode. The Current mode field is a d ispla y-on ly
field that tells you the current
schedule
mode (
e.g.
, Current mode:
DAY).
Schedule #4
Schedule #4 is a special schedule that st ays in either Day Mo de or
Night Mode, 24 hours a day, 365 days a year. The mode c an be
changed at the console only. This allo ws you to set a group of port s
or boxes to stay in a particular mode regardless of the time of da y. By
changing the setting of Schedul e #4, you can res et all the ports or
transaction boxes that use Schedule #4. The Schedu le #4 field has
no impact on Schedule #1, #2 or #3.