Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

Set up the personal secretary feature for a subscriber

Use the Action field to tell the system how to handle the caller if no touchtones are entered during the subscriber greeting.

Use the After Msg field if you want the system to automatically route

￿outside callers to another System ID after they leave a message.

Program a one-key-dialing menu to allow callers to choose where their call is routed.

SECTION 7

ADD SUBSCRIBERS A System Manager can enroll all the subscribers by using the telephone or the console to enter each subscriber ID and spelled name, record a name, and set any special options or can add a range of subscriber mailboxes, and let subscribers enroll themselves by telephone when they first call the system. Both methods are detailed below.

Each method has advantages – some sites may use both enrollment methods. Enrolling at the console gives the System Manager full control. The subscriber last and first name can be fully spelled out on-screen, making it easier to maintain the system later. No extra, unused mailboxes are created. When subscribers first call the system, their voice mailbox is fully functional.

Having subscribers enroll by telephone creates less work for the System Manager, who can add a range of subscriber mailboxes and then tell users their Personal IDs. Through the enrollment conversation, subscribers learn about the system features. They are encouraged to record personal greetings and names, and set security codes. The system may be less secure, however, if more mailboxes are created than are actually used. The spelled name that a subscriber enters by telephone may be displayed on-screen differently than the way the name is actually spelled.

When using enrollment by telephone, consider doing the following soon after general enrollment:

￿Delete unused subscriber mailboxes.

Go through the Personal Directory in ID Sort order and enter the full name for each subscriber.

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Subscribers

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NEC 750370 manual Set up the personal secretary feature for a subscriber, Issue EliteMail VMS/EliteMail Limited