NEC 750370 manual No New Messages

EliteMail VMS/EliteMail Limited Issue 3

No New Messages

12:29 PM MON 10

When Constant Message Count is inactive or there are no new messages, the second line displays the day, date, and time. The Electra Elite – not the voice mail system – controls the display showing the day, date, and time.

SECTION 10

MESSAGE PLAYBACK Subscribers retrieve messages by calling the voice mail system and entering a Personal ID during the opening greeting, or when the system is listening for IDs. In addition to listening to messages, a subscriber may also redirect, save, or reply to messages. While listening to a message, a subscriber may move backward through the message to listen to parts of it again, or fast forward it to jump ahead to a specific part of the message. A subscriber may also change the message playback volume.

This topic details how the system plays messages to a subscriber and the ￿actions the subscriber may take with messages, including:

Message Playback Summary

When a subscriber calls the system and enters a Personal ID, the system first announces the number of new messages the subscriber has waiting (e.g., “You have 3 new messages”) . The system then announces the messages by who sent the message or where it was recorded.

Messages from the same source are grouped together. Before reading the first message from each new source, the system announces the number of messages from that source and asks if the subscriber wants to hear them. If the subscriber responds no, the system moves to the next source of messages.

While listening to each message, the subscriber can use touchtone keys to move backward, forward, or pause the message, skip over a message, save it for later retrieval, or redirect (forward) it to another caller.

After playing each message, the system announces when the message was recorded. If the message is from another subscriber or a guest, the subscriber may record an immediate reply.

The system can also announce the total duration of all the messages waiting for a subscriber, and those from a particular source. This length of messages announcement can be turned on or off for each subscriber.

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