Lucent Technologies 518-458-100 manual Answering Calls, Description

Feature Reference

Answering Calls

Description

This section describes how users can answer calls ringing at their own extensions. Additional features enable users to pick up calls at other extensions— see Related Features below. Standard phones can be used to make calls when plugged into any port of the PARTNER Endeavor 362 processor or 362EC expansion module. However, standard phones will ring only when plugged into the Tip Ring ports, which are the bottom two ports.

Related Features

■A user can join a call in progress at another extension, as long as Privacy is not on for that extension (see Joining Calls).

■A user can answer a call ringing at another specific extension or at any extension in a group. For more information, see Call Pickup and Group Pickup.

■ A user can use Direct Line Pickup—Active Line to answer calls on lines not assigned to the user’s phone.

■A user can program the Voice Interrupt on Busy Talk-Backfeature on a button with lights to respond to a voice interrupt on busy call. Also see Voice Interrupt On Busy (#312).

■You can use Call Waiting (#316) to specify standard phone extensions that can receive a call-waiting tone and a second incoming call.

Considerations

■Calls that are answered by pressing a pool button can be held, conferenced, or transferred; however, pool buttons cannot be used to join calls.

■There are several ways to access a line for answering calls:

—On either a system phone or a standard phone, lift the handset to answer a ringing call (if more than one call is ringing at a system phone, you get the call that has been ringing for the longest time).

—On a system phone, press a specific line, pool, or ibutton. You can also use Direct Line Pickup to pick up a ringing or held call, or to join an active call, by dialing i68and the two-digit line number.

—On a standard phone, you can use Direct Line Pickup to pick up a ringing or held call, or to join an active call on a specific line: at intercom dial tone, dial 68and the two-digit line number.

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