Lucent Technologies 518-458-100 Setting Up Groups of Extensions, Setting Up Auxiliary Equipment

Programming

To override all dialing restrictions except Line Access Restriction (#302), pool Access Restriction, and Night Service with System Password (#403), use Allowed Phone Number Lists (#407) to create up to eight lists of outside numbers that otherwise-restricted extensions can dial. Then use Allowed List Assignments (#408) to assign one or more of the lists to an extension.

Setting Up Groups of Extensions

You can set up four types of extension groups:

■Pickup Group Extensions (#501) assigns extensions to one of four Pickup Groups. A Pickup Group lets any user in the system answer outside calls for any extension in that group.

■Calling Group Extensions (#502) assigns extensions to one of four Calling Groups. A Calling Group lets users ring or page all extensions in that group simultaneously or transfer calls into the group.

■Night Service Group Extensions (#504) assigns extensions to the Night Service Group. When Night Service is activated at extension 10, calls ring immediately at Night Service extensions regardless of how they ring at other times (only the lines assigned to an extension will ring).

■Hunt Group Extensions (#505) assigns extensions to one of seven Hunt Groups. (Hunt Group 7 is used exclusively for the voice messaging system.) A Hunt Group lets users ring or voice signal the first available (non-busy) extension in that group. If a ringing call is not answered, the system tries each available extension in turn until the call is answered. If a voice-signaled call is not answered, the call does not keep hunting. Also use Group Call Distribution (#206) to assign outside lines to a Hunt Group if you want outside calls to ring directly into a group.

Setting Up Auxiliary Equipment

The following programming procedures help you manage auxiliary equipment. See Chapter 4 for more information about auxiliary equipment configurations or refer to Chapter 5 for details on using the procedure:

■Fax Machine Extensions (#601) identifies extensions to which fax machines are connected.

■The music-on-hold feature uses the following procedures:

—Music-On-Hold (#602) activates or deactivates the Music-On-Hold jack on the PARTNER Endeavor processor module.

—When this jack is activated, an audio source is connected, and Ring on Transfer (#119) is set to “Not Active,” callers hear recorded music or messages while being transferred.

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