Programming

Overview

After the system hardware is installed, you can customize the system and individual telephones. This chapter explains how to use programming to accomplish that.

There are two types of programming:

System Programming allows you to customize the system to meet the needs of your business. When the system is first installed, it uses factory settings that reflect the most commonly used options. You can change system settings as needed.

You can perform System Programming from extension 10 or 11. Because an extension cannot be in programming mode and handle calls at the same time, consider using extension 11 for programming. Doing so gives you the ability to program without disrupting call handling by the receptionist at extension 10.

Telephone Programming allows telephones to be customized to meet individual users’ needs. Individual telephones can be programmed from extension 10 or 11 (Centralized Telephone Programming), or from a user’s extension using a system phone (Extension Programming).

A system display phone is required for System and Centralized Telephone Programming. If you have any 34-button phones in the system, you must use a 34-button display phone to program since an 18-button phone cannot be used to program a 34-button phone.

The system permits programming from a remote location using a Remote Administration Unit—see ‘‘Remote Programming’’ on page 2-22.

This chapter provides general information about programming procedures. When a specific feature name is used, it is printed in bold type. For detailed descriptions and step-by-step instructions, refer to that name in Chapter 5. (A Programming Quick Reference is provided at the end of this guide.)

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Lucent Technologies 518-458-100 manual Programming, Overview