Feature Reference

Making Calls

Description

A user can make a call by dialing an outside phone number or an extension number. There are also several ways to speed dial a number—see “Related Features” below.

Hybrid Mode Only

Making calls in Hybrid mode is the same as in Key mode except users can select a pool button rather than a line button to access an outside line. When a user presses a pool button, the system automatically selects an idle line belonging to the pool.

To access a line in a pool that is not assigned to that extension or to access a line in a pool that the user is already using, system phone users can press iand dial the pool access code. If all lines in a pool are busy, the user hears busy tone.

Automatic Line Selection can be programmed to change the way the system selects pools when a user lifts the handset to make a call.

To restrict an extension’s access to all lines assigned to a pool, use Pool Access Restriction (#315). If users are not allowed outgoing access to a pool, they hear a reorder tone after dialing the pool access code at the intercom dial tone.

Related Features

You can store an outside number, an intercom number, or a feature code on a button, so a user can dial the number with a single touch. For information about programming and using Auto Dial buttons, see Auto Dialing.

You can program outside numbers for one extension or for the entire system, so a user can dial a number by pressing f(or #on a standard phone) plus a two- or three-digit code (80–99 for Personal Speed Dial numbers, 600–699 for System Speed Dial numbers). For more information, see Personal Speed Dial Numbers and System Speed Dial Numbers.

If a user lifts the handset before pressing a line or pool button, the system automatically selects the first available outside line or pool, or the intercom. The order in which the system makes the selection is determined by the Automatic Line Selection for the extension.

On either a system phone or a standard phone, users also can use Direct Line Pickup—Idle Line to access a line for making an outside call.

Users can ring or page any of four Calling Groups. For more information, see Group Calling—Ring/Page .

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Lucent Technologies 518-458-100 manual Making Calls, Hybrid Mode Only, 140