Feature Reference

Call Waiting (#316)

Description

This feature applies only to standard phones. Standard phones can be used to make calls when plugged into any port of the PARTNER Endeavor 362 processor or 362EC expansion module. However, standard phones will ring only when plugged into the Tip Ring ports, which are the bottom two ports.

This System Programming procedure specifies standard phone extensions that are eligible for Call Waiting. Users who receive a call waiting tone hear two beeps when they are on a call to indicate a second incoming intercom, transferred, or outside call. The user can press the switchhook (or Recall or Flash button, if available) to put the current call on hold and retrieve the second call. To return to the first call, the user simply presses the switchhook again.

Related Features

For instructions for using Call Waiting, see Answering Calls.

Call Waiting does not apply to parked calls. See Call Park.

Considerations

This feature is distinct from the local telephone company’s Call Waiting feature. If you use this system feature, do not use your local telephone company’s Call Waiting feature.

The Call Waiting tone (two beeps) is not repeated.

Use Call Waiting only for standard phone extensions. Do not assign Call Waiting to extensions that have fax machines, credit card scanners, modems, or auto attendants because the call-waiting tone will interrupt the data connection.

You cannot transfer either party connected using Call Waiting, conference in additional parties, or use feature codes while both calls are active.

Transfer-return, group call distribution, hunt group, and wake-up calls are not considered incoming calls for this feature.

Valid Entries

1 = Assigned

2 = Not Assigned

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

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Lucent Technologies 518-458-100 manual Call Waiting #316, Valid Entries