Lucent Technologies 518-458-100 manual Multiple Phones Dead No Dial Tone or Lights

Troubleshooting

Multiple Phones Dead: No Dial Tone or Lights

Possible Cause 1: The LED on one system module is out.

What to do: If the green LED on the front of a module is out, try re-seating the module in the control unit.

■If the LED lights, the problem is corrected.

■If the problem remains, call the hotline.

Possible Cause 2: The green LEDs on several system modules are out.

What to do: If the LEDs on the front of several system modules are out, try re-seating the leftmost module of the ones with the lights out (see “Replacing System Modules” in the PARTNER Endeavor Installation guide).

■If the LEDs light, the problem is corrected.

■If the problem remains, call the hotline.

Poor Transmission Quality on Modem

Possible Cause: A high-speed modem is connected through an extension jack on the control unit to a standard Central Office telephone line; but the line quality is not sufficient to generate a clear signal when the modem transmits through the system interface.

What to do: Either connect the modem directly to the network interface jack for a line, or contact your local telephone company for information about upgrading the line quality.

■If the device works properly, the problem is solved.

■If the problem remains, call the hotline.

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