Lucent Technologies 518-458-100 manual Call Park, Description

Call Park

Call Park

Description

This feature allows you to “park” a call, or put it on a special type of hold, so it can be picked up from any phone in the system.

Related Features

■Use Call Pickup to retrieve parked calls.

■When a call is parked, the caller hears Music-On-Hold (#602) if it is active and an audio source is connected to the processor module, regardless of the Ring on Transfer (#119) setting.

■If you frequently park calls and you have a system phone, program your extension number on an Auto Dial button, so you can park a call simply by pressing the button. See Auto Dialing.

■Other ways of placing a call on hold include Hold and Exclusive Hold.

■Parked calls do not receive Call Waiting, Call Coverage, Call Forwarding, or VMS Cover.

Considerations

■Call Park typically is used for pooled extensions in Hybrid mode, because users can retrieve calls without knowing which line the call is on.

■It is recommended that you park only one call at a time from your extension to ensure that you know which caller you are talking to when you pick up the parked call.

■Call Park is useful for standard phone users because they can retrieve a parked call without knowing which line the call is on.

Using

System Phone

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)To park a call:

1.While on a call, press &and dial your two-digit extension number or press the Auto Dial button programmed for your extension.

2.Hang up.

If the call is not picked up within three minutes, it rings back at your extension. If you used an Auto Dial button, the green light next to the button flutters.

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