Lucent Technologies 518-458-100 Transferring a Call to the Fax Machine, Setting Up Fax Machines

Using Auxiliary Equipment

Transferring a Call to the Fax Machine

There are two situations in which you would want to transfer a call to your fax machine:

■You answer an outside call and hear a fax machine signaling. (A fax signal is a single beep sequence— beep.... beep.... beep). If you hear this, you should transfer the call immediately to the fax machine extension.

■You are on a call with a person who wants to send you a fax using the fax machine that is connected to his or her phone. You can receive the fax by transferring the call to your fax extension. Tell the other party to wait until he or she hears the fax signal before pressing the Start button on the sending fax machine.

In addition, if you have a PARTNER MAIL system and a fax call comes in on a line covered by the PARTNER MAIL system, its Automated Attendant Service can be programmed to automatically transfer the call to a fax extension or (if you have multiple fax machines) to the extension Hunt Group for the fax machines.

There are four ways to transfer the call to the fax extension:

■If you have a Fax Management button, simply press the button. When the fax machine answers, hang up.

■If you do not have a Fax Management button, press &plus the fax machine’s extension number. When the fax machine answers, hang up.

■On a standard phone, rapidly press and release the switchhook to place the call on hold, then dial the fax extension number and hang up.

■If you have multiple fax machines in an extension Hunt Group, press &, then i77plus the fax extension Hunt Group number. When a fax machine answers, hang up.

Setting Up Fax Machines

There are many ways to set up fax machines. The following configurations are basic and easy to use:

■Single fax machine. Good for light or moderate fax traffic. This basic setup uses a published fax number.

■Fax machine line saver. Good for light fax traffic, with no need for a published fax number.

■Send and receive fax machines. Good for high-volume fax traffic. One machine sends, the other receives.

You can install both a telephone and a fax machine on the same extension—see “Combination Extensions” in the PARTNER Endeavor Communications System Installation guide. This lets you receive both voice and fax calls on the same line (but not at the same time). If you pick up the phone and hear a fax signal, push the Start button on your fax machine and then hang up.

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