Lucent Technologies 518-458-100 manual Problems with Automatic Backup

Troubleshooting

Problems with Automatic Backup

Display Shows “Backup Failed IC” at

Idle Extension 10 and 11

Possible Cause: The system did not detect a valid Backup/Restore PC Card while trying to do an automatic backup.

NOTE:

If an ASA/DXD or PARTNER Voice Mail PC card is in use, perform Backup Programming—Manual (#124) as described in Chapter 5. Deactivate automatic backup to prevent this from re-occurring.

What to do: Power down the system, insert a valid Backup/Restore PC Card in the PC Card Slot of the PARTNER Endeavor processor module, and reapply power to the system. The backup is rescheduled for the next day at 2:00 a.m.

Enter Backup Programming—Automatic (#123) and select Option 3 to clear the alarm display (see ‘‘Clearing a Backup-Failure Alarm’’ on page 6-9).

Display Shows “Backup Failed WP” at

Idle Extension 10 and 11

Possible Cause: The Backup/Restore PC Card in the PC Card slot is write-protected, and an automatic backup was attempted.

What to do: Using the end of a paper clip or another pointed object, push the write-protect tab upward to the non-protected position (see Figure 6-6). You do not need to remove the card from the processor to slide the write-protect tab up. The backup is rescheduled for the next day at 2:00 a.m.

Slide the switch on the PC card up to the nonprotected position

ECS PROC.

Figure 6-6. Write-Protect Tab on a Backup/Restore PC Card

Enter Backup Programming—Automatic (#123) and select Option 3 to clear the alarm display (see ‘‘Clearing a Backup-Failure Alarm’’ on page 6-9).

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