Lucent Technologies 518-458-100 manual Caller ID Inspect F17, Programming

Feature Reference

Caller ID Inspect (F17)

Description

This feature allows a user who is active on a call to view Caller ID information for a second call, without disconnecting the current call or putting it on hold. Users can inspect ringing, active, or held calls.

Related Features

■If you program a Caller ID Name Display button, you can toggle between Caller ID name and Caller ID number while inspecting lines.

■Refer to Caller ID for details on Caller ID information.

■A user at a covering extension who has a system display phone and who is busy on a call can use Caller ID Inspect to view the number of the extension from which a Call Coverage call is being sent.

Considerations

■This feature must be programmed on a button with lights on a system display phone.

■The user should make sure the green light next to the Caller ID Inspect button is fluttering before pressing a line or pool button or else the call the user is active on is disconnected, and the user is connected to the call on the line or pool button that was pressed.

■The user can inspect outside calls that appear on intercom buttons. (If the call is an intercom call, the default display is shown.)

■If users are not active on a call, they can press line, pool, and intercom buttons to view Caller ID or Call Coverage information for those lines; however, if they pick up the handset, they will join or answer the call shown on the display.

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

To program a Caller ID Inspect button:

1.Press f00sscat extension 10 or 11.

2.Enter the number of the extension to be programmed with this feature.

3.Press a programmable button with lights.

4.Press f17.

5.Program another button for this extension or exit programming mode.

Using

1.While active on a call, press the programmed button. The green light flutters. Caller ID Inspect is activated.

2.Press a line, pool, or intercom button.

The Caller ID or Call Coverage information for the selected line, pool, or intercom displays.

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