Learning about Telephones

Speakerphone Performance Tips

The speaker on your system phone has a sensitive sound-activated switch. Room acoustics and background noise can affect the proper operation of the speakerphone. To ensure that your speakerphone works effectively, follow these guidelines:

Avoid placing your phone in areas with high background noise caused by sources such as motor vehicles, manufacturing equipment, loud voices, radios, printers, copiers, typewriters, other noisy office equipment, and heater and air conditioning fans.

Avoid talking before the other person is finished speaking. When you both talk at the same time, only one person’s voice comes through.

When talking, always face your phone and stay within two feet of it.

Place your phone at least six inches (15 cm) away from the edge of your desk.

If you have difficulty hearing the other party, try increasing the speaker volume. If you have background noise, try turning off the microphone when the party at the other end is speaking and turning it on when you speak. If the difficulty persists, lift your handset to continue the conversation.

In conference rooms, a separate speakerphone (such as the SoundStation® from Lucent Technologies) is recommended, since the built-in speaker on a system phone is designed for individual use.

Standard Telephones

In addition to system phones, you can connect industry-standard touch-tone or rotary dial phones—and even some feature phones (which have built-in calling features)—directly to the system. You can also combine standard phones on the same extension with system phones or other devices, without using expensive adapters or connectors.

Standard phones can do many of the things that system phones can do, and you can save money by using them in certain situations when a system telephone is not needed. Follow these guidelines when using standard phones:

Use a standard phone as a power failure backup when the power goes out; system phones will not work. If you connect a standard phone to the first extension on the PARTNER Endeavor processor module, users can place outside calls on the first line. You can connect a standard phone in combination with system phones at the power failure extension, or you can simply keep a spare standard phone at extension 10 to serve as a replacement in case of a power failure. When connected to extension 10, the standard phone will not ring. A standard phone can only receive calls during a power failure at extension 10.

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Lucent Technologies 518-458-100 manual Standard Telephones, Speakerphone Performance Tips