Lucent Technologies 518-458-100 manual Credit Card Scanners, Telephone, Optional

Credit Card Scanners

To Use:

Follow the instructions packaged with the auto attendant. Make sure that the unit is in backup call-answering mode.

When callers call the main number for your company, the receptionist normally picks up the call. If the receptionist is busy, the auto attendant answers and plays a recorded message, such as: “Please hold for the receptionist or dial an extension number now.”

To Program:

1.Use Line Assignment (#301) to assign all the lines to extension X that you want the auto attendant to cover.

2.Set Line Ringing for all lines assigned to extension X to Delayed Ring.

3.Make sure extension X is not assigned as a Call Waiting (#316) extension.

4.Use AA Extensions (#607) to identify extension X as the auto attendant.

5.Set Transfer Return Extension (#306) for extension X to extension 10.

6.Set the auto attendant to pick up within a specific number of rings, so if the receptionist does not pick up a call, the auto attendant will.

Credit Card Scanners

Many retail businesses and restaurants use credit card scanners to get instant approval of credit card purchases. The system allows your credit card scanners to share the lines in your system (as shown in Figure 4-5). You can install the credit card scanner on an extension by itself, or combine it with a system phone or a standard phone on the same extension (see “Combination Extensions” in the PARTNER Endeavor Communications System Installation guide).

Lines

CONTROL

UNIT

	Telephone
	(optional)
	Ext.
*	#

Ext
	Credit
X
	Card
	Scanner

Figure 4-5. Credit Card Scanner

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