Lucent Technologies 518-458-100 manual Answering Machines, If a Device Has Trouble

Using Auxiliary Equipment

If a Device Has Trouble

Two System Programming procedures can be used to adjust the system settings for auxiliary equipment installed at an extension, if a device has trouble answering calls or dialing out. If a device (such as an answering machine) does not pick up transferred or intercom calls, you can use Distinctive Ring (#308) to change the ringing, so that all calls ring like outside calls at that extension. If an autodialing device (such as a modem) has trouble autodialing, use Intercom Dial Tone (#309) to change the intercom dial tone for the extension to Machine (outside line) dial tone.

NOTE:

With the exception of headphones, auxiliary equipment works only on Tip Ring ports (the bottom two ports of the PARTNER Endeavor 362 processor or 362EC expansion module). Because headphones do not require a ring, they can be plugged into any port.

Answering Machines

You can use an answering machine to answer calls at night when no one is around, or during business hours when no one can get to the phone. If you have a Lucent Technologies answering machine with the Call Intercept feature, you can pick up a call that has been answered by the answering machine by joining the call from any system phone. When you do so, the system sends the answering machine a signal that makes it hang up.

NOTE:

Answering machines only work on Tip Ring ports, which are the bottom two ports of the PARTNER Endeavor 362 processor or 362EC expansion module.

You can connect answering machines to your system in the following ways:

■Single answering machine. This basic setup can cover all the lines in the system. Anyone on the system can call the machine to retrieve messages.

■Multiple answering machines. If you get too many calls for one machine to cover, connect two or more machines to cover all calls.

■Personal answering machine. An answering machine can share an extension with a phone in order to answer calls to that extension.

NOTE:

If you have an answering machine and a system phone on the same extension, the answering machine will be able to answer calls only when the phone is idle.

4-4