Lucent Technologies 518-458-100 manual Direct Line Pickup-Active Line I68LL, Description

Direct Line Pickup—Active Line (I68LL)

Direct Line Pickup—Active Line (I68LL)

Description

This feature allows users to access a ringing or held call, or to join a call in progress on a specific outside line (where LL is a system line number).This feature is useful for picking up a ringing or held call or for joining a call on a line that is not assigned to the phone.

Related Features

■If a line is idle, users cannot access it with this feature (they hear busy tone). For information about accessing an idle line, see Direct Line Pickup—Idle Line .

■If Line Access Restriction (#302) or pool Access Restriction (#315) is set to No Access or Out Only for a line assigned to an extension or lines within a pool, a user at the restricted extension hears busy tone if Direct Line Pickup is used to answer a call on that line which is ringing at another extension (but the user can join a call or access a held or transferred call on the line).

■Direct Line Pickup cannot be used to access an active call at an extension that has Privacy activated or that is part of a Conference Call, or a held call at an extension that used Exclusive Hold.

■Calls picked up with this feature get Caller ID information, unless Line Access Restriction (#302) or Pool Access Restriction (#315) is used to prevent users at specific extensions from viewing Caller ID for ringing calls.

Considerations

■This feature is useful when users are requested or paged to pick up a call on a specific line that does not appear on their phone.

■Users cannot access conference calls using this feature.

■You can program a Direct Line Pickup—Active Line button on a system phone to pick up a line by pressing the button then dialing the two-digit line number.

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

To program a Direct Line Pickup—Active Line button:

1.Press f00sscat extension 10 or 11.

2.Enter the number of the extension to be programmed with this feature.

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