Lucent Technologies 518-458-100 manual Calling Group Extensions #502

Calling Group Extensions (#502)

Calling Group Extensions (#502)

Description

This System Programming procedure identifies the extensions in a Calling Group—a group of extensions that can be called at the same time. Any user in the system can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling Group; the first extension to pick up the call is connected to the caller. This feature is useful for conversing with any individual in a specific group such as a sales pool or for paging all individuals in the group. The system can have up to four Calling Groups.

Related Features

■For instructions on making a ringing call, see Group Calling–Ring/Page .

Considerations

■Extensions can be in more than one Calling Group. In addition, you can assign all extensions in the system to one group—this is especially useful for making paging announcements to all employees.

■Do not assign extensions that connect auxiliary equipment (auto attendants, voice messaging systems, fax machines, answering machines, hotline phones, or doorphones) or extensions assigned as External Hotline phones to a Calling Group.

Valid Entries

1 = Assigned to group

2 = Not Assigned to group ✔

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

To create a Calling Group:

1.Press f00ss#502at extension 10 or 11.

2.At the Group: prompt, enter a group number (1–4). For example, to select group 1, press 1.

3.At the Extension: prompt, enter the number of the extension to be programmed. For example, to select extension 31, dial 31.

4.To assign or unassign the extension, press Duntil the appropriate value displays.

5.At this point:

■To program another extension, press nor puntil the extension number shows on the display. Repeat Step 4.

■To program another group, press Nor Pand repeat Steps 2 through 4.

6.Select another procedure or exit programming mode.

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