Lucent Technologies 518-458-100 manual Standard Phone’s Message Waiting Light Does Not

Problems with Standard Phones

Standard Phone Rings Back after Intercom Call with

No One at Other End

Possible Cause 1: The switchhook is accidentally pressed and released, causing a call to ring back.

What to do: Be sure that the handset is always replaced carefully. If the problem is not solved, go to Possible Cause 2.

Possible Cause 2: Automatic Line Selection is programmed incorrectly.

What to do: If one of the phones involved is a standard single-line rotary or touch-tone telephone, set its Automatic Line Selection to intercom first. If the problem is not solved, call the hotline.

Standard Phone’s Message Waiting Light Does Not

Light

Possible Cause 1: The standard phone is part of a combination extension which includes a system phone that has Background Music on.

What to do: Check to see if the system phone has Background Music on. A standard phone’s message waiting light will not light if Background Music is on at the system phone.

■If Background Music is on, turn it off. If the standard phone’s message waiting light lights properly, the problem is solved.

■If Background Music is not on, go to Possible Cause 2.

Possible Cause 2: The standard phone’s message waiting light is not compatible with the system.

What to do: See ‘‘Standard Telephones’’ on page 1-12 for a list of supported standard phones with message waiting lights. Also check with your Lucent Technologies Representative or local Authorized Dealer to find out if there are others.

■If the phone is not supported, you can use it without message waiting capability.

■If the phone is supported, go to Possible Cause 3.

Possible Cause 3: The standard phone is not connected to the bottom two ports.

What to do: Make sure the phone is connected to the bottom two ports of the processor module or a 362EC module. If the problem is not solved, call the hotline.

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