Lucent Technologies 518-458-100 manual

System Programming Options

—Music-On-Hold Volume (#614) controls the volume at which the music plays when the Music-On-Hold jack is active. Changes to this setting affect the many features that use Music-On-Hold: Background Music, Call Park, Call Waiting, Conference, Exclusive Hold, Hold, Transfer, and Transfer Return.

—Background Music lets users with system phones (other than the MDC 9000 or TransTalk 9000-series phones) play the recorded material through their phone’s speaker when the phone is not in use.

■Hotline (#603) identifies internal hotline extensions, so when a person lifts the handset of the hotline phone, a predetermined extension number automatically rings. External Hotline (#311) identifies external hotline extensions, so when a person lifts the handset of the hotline phone, a predetermined outside phone number is automatically dialed.

■Doorphone Extension (#604 and #605) identifies extensions to which doorphones are connected. Doorphone Alert Extensions (#606) identifies extensions that signal when the doorphone button is pressed.

NOTE:

Doorphones should not be connected to an Enhanced Tip Ring only port since doorphones rely on receiving a forward disconnect signal to disconnect a call. Connect doorphones to Tip Ring ports, which are the bottom two ports of any processor or 362EC expansion module.

■AA Extensions (#607) identifies an extension to which an auto attendant is connected. This lets the system notify users with display phones when they are receiving a call that has been transferred from the auto attendant. Also, Transfer Return Extension (#306) lets you identify the extension to which a call transferred by the auto attendant should be routed if the destination extension does not answer.

■The voice messaging system uses the following procedures:

—Hunt Group Extensions (#505) assigns the extensions associated with the voice messaging system hardware to Hunt Group 7—the VMS Hunt Group.

—Group Call Distribution (#206) assigns lines to the VMS Hunt Group so calls can ring directly into the voice messaging system and receive Automated Attendant Service.

—Line Coverage Extension (#208) identifies an extension as the owner of a specific outside line so calls on that line can ring directly into the owner’s voice mailbox when either Automatic VMS Cover (#310) or VMS Cover is on at the owner’s extension.

—VMS Hunt Delay (#506) determines when outside calls should be answered by the Automated Attendant Service of the voice messaging system. You can set the system for either immediate call handling or delayed call handling. The setting you select is used for both day and night operation.

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