Lucent Technologies 518-458-100 System Programming Options, Speed Dial and Auto Dial Numbers

Programming

Speed Dial and Auto Dial Numbers

When you program numbers outside the PBX or Centrex system as Speed Dial and Auto Dial numbers, include the PBX or Centrex system dial-out code “9” on most systems), followed by one or more pauses, in the stored number.

System Programming Options

This section discusses programming options that involve multiple procedures (such as dialing restrictions and auxiliary equipment settings), as well as features that can be used throughout your system (such as Speed Dialing). You can use a combination of programming procedures to set up your system to operate most efficiently, taking into account your company’s telephone service, personnel, and equipment, as well as the special needs of particular departments. This section lists the procedures you can use; for details on using a particular procedure, refer to the procedure name in Chapter 5.

Speed Dialing

You can program up to 100 frequently dialed phone numbers—such as numbers for suppliers, repair services, customers—so that all users in the system can dial them by pressing four buttons: f(or #on a standard phone) plus a three-digit code. These are called System Speed Dial Numbers.

Dialing Restrictions and Permissions

The system has several procedures for restricting telephone use, and several for overriding those restrictions. You can use any combination of these procedures to design a system that meets your needs.

When a user makes a call, the system checks the number dialed against all of the dialing that apply to the extension making the call. When the number dialed passes a restriction, the system goes to the next restriction, if necessary. If Star Code Dial Delay (#410) is active, star codes are also checked against the restrictions. (Star codes, typically dialed before an outgoing call, provide special services from the local telephone company Central Office (CO); for example, * 67enables a dialer to block the sending of Caller ID information to the called party.) When a user dials a star code, the system checks it against the dialing restrictions to determine whether the code is allowed. If the code is allowed, the system resets its checking procedure and checks the remaining digits that the user dialed to make sure the call is permitted. When a number violates a restriction, the call is stopped and the user hears a reorder tone (fast busy signal).

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