Lucent Technologies 518-458-100 manual Key Mode, Hybrid Mode

Overview

System mode is determined by the configuration of the processor module. By default, the system is configured for Key mode. Changing to Hybrid mode requires modifying the processor module. Only Lucent Technologies Authorized Personnel or Authorized Dealers can modify the processor module to accommodate Hybrid mode.

The mode for your system must be decided upon before installation; and in the continental U.S., the mode must be registered with the Federal Communications Commission (FCC) (see ‘‘FCC Registration’’ later in this section).

Key Mode

When the system operates in Key mode, individual outside lines are assigned to users’ extensions for making and receiving calls. At extensions with system phones, each individual line (Line 1, Line 2, Line 3, etc.) assigned to the extension is represented by its own line button. Users can press any of the available line buttons on their system phones to make outside calls. (Standard phone users must dial 9 at intercom dial tone to make an outside call since their phones do not have line buttons.)

Key mode enables users to easily join calls since each line button can be labeled using a unique line number. For example, if you are requested to join a call on Line 2, you simply press the line button labeled “Line 2.” Key mode also lets users monitor call activity using the lights next to the line button—everyone who has a specific line assigned to their extension can tell when an incoming call is ringing on that line, when a call on that line is on hold, and when that line is in use.

At installation, the system assigns outside lines to the buttons on all system phones from left to right, starting with the bottom row of buttons. On an extension basis, you can change which lines are assigned and which buttons are used to select the lines, if desired.

All extensions in a system configured for Key mode are referred to as key extensions.

Hybrid Mode

Hybrid mode offers users flexibility in accessing outside lines from their phones. As in Key mode, individual lines can be assigned to system extensions. Additionally, multiple outside lines can be grouped together in pools. The system can have up to four pools, including a main pool and three auxiliary pools. Each pool is identified by a pool access code—880, 881, 882, and 883 respectively.

Pools are represented on system phones by pool buttons. Unlike line buttons, pool buttons give users access to multiple lines from a single button. Each auxiliary pool is associated with only one pool button. Since the main pool typically contains most of your company’s outside lines, it is associated with two pool buttons. This setup allows the user to place a call using one of the main pool buttons, put that call on hold, and make another call using the second main pool button. Or, the user can establish a conference call using lines in the main pool. The main pool and each auxiliary pool can be assigned to an extension, for a maximum of five pool buttons.

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