Lucent Technologies 518-458-100 Hunt Group Extensions #505, Related Features for Hunt Groups, 121

Hunt Group Extensions (#505)

Hunt Group Extensions (#505)

Description

This System Programming procedure lets you assign any number of extensions to a Hunt Group. The system supports up to seven Hunt Groups; however, Hunt Group 7 is used exclusively for the voice messaging system.

Related Features for Hunt Groups 1–6

■For instructions on ringing or paging extensions in a Hunt Group or transferring calls to a Hunt Group, see Group Hunting.

■If a ringing call to the Hunt Group is not answered within three rings, the call moves to the next available extension in the Hunt Group. If users in the Hunt Group leave their desks, they should turn on Do Not Disturb at their extensions so calls hunt immediately to the next available extension.

■For instructions on making outside calls ring directly in a Hunt Group, see Group Call Distribution (#206).

■Hunt Group calls are not eligible for Call Coverage or VMS Cover.

■When using PARTNER MAIL, a call to a busy Hunt Group can be sent to a Hunt Group mailbox.

Related Features for Hunt Group 7

■This Hunt Group applies only to the voice messaging system. For more information, see VMS Cover Rings (#117), Group Call Distribution (#206), Line Coverage Extension (#208), Automatic VMS Cover (#310), VMS Hunt Delay (#506), VMS Hunt Schedule (#507), Voice Mailbox Transfer, and VMS Cover.

■After you assign the extensions associated with the voice messaging system hardware to Hunt Group 7, you should set the Transfer Return Extension (#306) for those extensions to extension 10 (or another extension with a person who can assist the caller).

Considerations for Hunt Groups 1–6

■Any number of extensions can be assigned to each Hunt Group. In addition, extensions can be in more than one Hunt Group.

■You can include multiple fax machines or answering machines in a Hunt Group.

■If you have a PARTNER MAIL system and multiple fax machines, you can assign the fax machines to a Hunt Group. Then you can program the PARTNER MAIL system so that when an automatic fax call comes in on a

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