Lucent Technologies 518-458-100 manual Using System Phone, 106

Feature Reference

■Put the extensions of people with similar responsibilities in a Calling Group, so when a caller needs to talk with anyone in the group, the receptionist can transfer the call to the group instead of making separate intercom calls.

For example, a car dealership puts all extensions for the sales staff into Calling Group 1. To let a prospective customer talk to any salesperson, the receptionist simply transfers the call to the group by dialing &7 1. All phones in the group ring, and the customer is connected to the first salesperson to answer.

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

To program a Calling Group button:

1.Press f00sscat extension 10 or 11.

2.Enter the number of the extension to be programmed with this feature.

3.Press a programmable button.

4.To ring the group, press left i7.

If you want calls to page the group, press left i*7. (Note that buttons programmed for paging a Calling Group cannot be used to transfer a call to that Calling Group.)

5.Dial a Calling Group number (1–4).

6.Program another button for this extension or exit programming mode.

Using

System Phone

To use when programmed on a button:

■To ring or page the Calling Group, press the programmed button first, then lift the handset. All available extensions in the Calling Group ring.

—If you ring the group, all available extensions in the Calling Group ring.

—If you page the group, start talking after the beep.

Your voice is heard through the speakers of all system phones that are idle or have Do Not Disturb turned off in the Calling Group. If someone answers the page, you are connected to that person and the rest of the Calling Group no longer hears the page.

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