Lucent Technologies 518-458-100 manual Exclusive Hold F02

Feature Reference

Exclusive Hold (F02)

Description

This feature is available only on system phones.

This feature prevents other extensions from picking up outside calls placed on hold at a specific extension with a system phone.

Related Features

You can use the Hold button to put calls on regular hold (any extension can pick up the held call).

Considerations

■You can program an Exclusive Hold button on a system phone to use the feature with one touch.

■For system phones, if a call is left on hold for longer than one minute, the extension at which the call is held generates a short Hold Reminder Tone. This tone sounds once every minute until the held call is retrieved, or until the caller hangs up.

■If you put a call on a line or a pool on hold and another user picks up that call, it will no longer be available to you. To ensure that no one else can retrieve your held call on a pooled line, use Exclusive Hold.

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand eon system phones.)

To program an Exclusive Hold button:

1.Press f00sscat extension 10 or 11.

2.Enter the extension number to be programmed with this feature.

3.Press a programmable button.

4.Press f02.

5.Program another button for this extension or exit programming mode.

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