Feature Reference

Automatic Line Selection

Description

This Telephone Programming procedure determines the line or pool a user is connected to after lifting the handset or turning on the speaker to make a call. The system looks for lines or pools in the order specified by this procedure and selects the first available line or pool. For example, if you specify outside lines or pools first for an extension, but all outside lines or pools are busy, the user will hear the intercom dial tone after lifting the handset or turning on the speaker.

Related Features

To copy the Automatic Line Selection setting (as well as other system settings) to other extensions, you can use Copy Settings (#399).

For an extension identified as an Hotline (#603) or Doorphone Extension (#604/#605), program the extension to select only the intercom, with no outside lines in the selection sequence.

For an extension identified as an External Hotline (#311), program the extension to select outside lines or pools first.

Considerations

This feature must be programmed from extension 10 or 11 only, using Centralized Telephone Programming. Individual users cannot program this feature directly.

You should program Automatic Line Selection when you first enter Centralized Telephone Programming, before programming any other features. However, if you want to program both Automatic Line Selection and Extension Name Display (which also must be programmed when you first enter Centralized Telephone Programming), first program Automatic Line Selection, then exit and re-enter Centralized Telephone Programming to program Extension Name Display.

For standard touch-tone or rotary phones, or for any phone used mainly to call other extensions, program the extension to select intercom first.

For combination extensions, the automatic line selection for both devices (including a standard device) follows the automatic line selection for the extension.

You do not need to include all available lines or pools for an extension, only the ones you want the system to search through and connect automatically.

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Lucent Technologies 518-458-100 manual Automatic Line Selection