Lucent Technologies 518-458-100 manual Personal Speed Dialing, Programming Telephone Buttons

Telephone Programming Options

Personal Speed Dialing

Personal Speed Dial numbers are outside phone numbers that a user dials by pressing f(or #on a standard phone) plus a two-digit code. Unlike System Speed Dial numbers, which are available to all users in the system, Personal Speed Dial numbers are available only at the extension for which they are programmed. Users can store up to 20 Personal Speed Dial numbers.

Programming Telephone Buttons

Telephone buttons without lines or pools assigned to them can be programmed for system features such as Exclusive Hold or Conference Drop or for telephone numbers, so you can use the feature or dial the phone number with one touch. Once programmed, these buttons are called Auto Dial buttons, because simply pressing the button automatically dials the feature code or telephone number.

A user who has a system phone with programmable buttons should consider programming them with a combination of frequently used features and outside and intercom telephone numbers.

Programming a Receptionist’s Extension

Call Handling Options

If you set up a centralized telephone answering position at extension 10, use the following settings to customize it:

■Immediate Call Answering. If the receptionist should answer all calls, use Line Assignment (#301) to assign all lines to extension 10. Set Line Ringing for all lines at extension 10 to Immediate Ring; set the lines assigned at each user’s extension to Delayed Ring or No Ring.

In Hybrid mode, Immediate Call Answering is the factory setting. (Lines are assigned as individual line buttons on the phone at extension 10 and all pool buttons assigned to users’ extensions are set to No Ring.)

■Backup Call Answering. If the receptionist should answer some lines only when a user does not pick up, set Line Ringing for those lines at extension

10to Delayed Ring; set the lines or pools assigned at each user’s extension to Immediate Ring.

■No Answering. If some lines should not be picked up by the receptionist at all, either set Line Ringing for those lines at extension 10 to No Ring or simply use Line Assignment (#301) to remove those lines from extension

10.In either case, set Line Access Restriction (#302) to No Access for those lines at extension 10 to prevent the receptionist from using Direct Line Pickup to access those lines.

2-23