Lucent Technologies 518-458-100 manual To Program

Using Auxiliary Equipment

To Program:

The following list summarizes the PARTNER Endeavor Communications System programming procedures you use to implement the previous example:

1.Use Group Call Distribution (#206) to assign all outside lines to Hunt Group 7 (the VMS hunt group) to provide Automated Attendant Service on these lines.

2.Use Transfer Return Extension (#306) for extensions Z1 and Z2 to ensure that calls transferred by the PARTNER MAIL VS system return to extension 10 if they are not answered.

3.Use Hunt Group Extensions (#505) to assign extensions Z1 and Z2 to Hunt Group 7 (the VMS hunt group).

4.Set the VMS Hunt Delay (#506) to Delayed.

5.Set the VMS Hunt Schedule (#507) to Always.

6.Make sure that a Night Service Button (#503) is assigned at extension 10—the receptionist’s extension. When Night Service is on, callers hear the night menu when no one is available to answer their calls.

7.Program a Voice Mailbox Transfer button at extension 10 to enable the receptionist to transfer calls directly to extension X’s and Y’s mailboxes without first ringing their phones. (This is useful when the receptionist knows that the users at extensions X and Y are away from their desks.)

8.Program an Auto Dial button for the VMS hunt group (i777) at extensions X and Y to allow the subscribers to call in for their messages with one touch.

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