Call Coverage Rings (#116)

Call Coverage Rings (#116)

Description

This System Programming procedure, which applies to all system extensions programmed for Call Coverage, defines the number of times intercom, transferred, and outside calls on lines assigned ownership ring at an extension before they are sent to the covering extension.

Related Features

Call Coverage redirects an extension’s covered calls to the covering extension.

You must use Line Coverage Extension (#208) to designate an extension as the owner of a specific outside line, so the extension can activate Call Coverage for that line.

If an extension has Call Coverage and VMS Cover active, covered calls ring at the covering extension for the specified number of Call Coverage Rings. Then:

If the covering extension does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the specified number of VMS Cover Rings (#117).

If the covering extension has Do Not Disturb active, the call is routed immediately to the voice mailbox of the extension that activated Call Coverage.

Valid Entries

1–9

2

Programming

(See Figure 2-2on page 2-19for the location of special programming buttons such as sand e on system phones.)

To change the number of times a call rings at an extension before it is sent to the covering extension:

1.Press 00ss#1 16.

2.Enter a different setting (1–9).

3.Select another procedure or exit programming mode.

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Lucent Technologies 518-458-100 manual Call Coverage Rings #116, Valid Entries Programming