Lucent Technologies 518-458-100 manual Voice Messaging Systems

Using Auxiliary Equipment

2.Set Line Ringing for line A at extension X and for line B at extension Y to No Ring.

3.Make sure extensions X and Y are not assigned as Call Waiting (#316) extensions, Pickup Group Extensions (#501), Calling Group Extensions (#502), or Hunt Group Extensions (#505).

4.Assign a Night Service Button (#503) at extension 10.

5.Assign extensions X and Y to the Night Service Group (#504).

Voice Messaging Systems

Three Lucent Technologies voice messaging systems are compatible with your system. You can install one of the three depending on your business needs:

■The PARTNER MAIL VS Voice Messaging System resides in the control unit. It is recommended that this system be installed in the last slot.

■The PARTNER MAIL Voice Messaging System is an auxiliary device that connects to the system through extension jacks.

NOTE:

With the exception of headphones, auxiliary equipment works only on Tip Ring ports (the bottom two ports of the PARTNER Endeavor 362 processor module or 362EC expansion module). Because headphones do not require a ring, they can be plugged into any port.

■The PARTNER Voice Messaging PC Card is a PC card voice messaging system.

All three Voice Messaging Systems offer your business complete call processing features. Specifically, they can:

■Insure that incoming calls are answered and directed to destination extensions correctly and efficiently, using immediate or delayed call handling. (Immediate call handling sends calls directly to the voice messaging system, while delayed call handling allows the receptionist to answer calls first.)

■Answer and route calls during the day and after normal business hours.

■Alleviate the problem of inaccurate or incomplete messages by allowing callers to leave detailed, confidential messages for subscribers.

■Allows subscribers to assign a password to their mailbox, change their personal greeting, and retrieve messages. Voice mail passwords should be changed periodically to help ensure privacy and to help prevent unauthorized use and toll fraud.

The PARTNER MAIL system also offers advanced voice mail features, such as outcalling, group lists, broadcast messages, and fax management. For complete details, contact your Lucent Technologies Representative or local Authorized Dealer, or refer to the documentation provided with the voice messaging system.

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