Learning about Telephones

Feature Phones

A feature phone is a standard telephone that has feature buttons in addition to the regular 12-key dial pad. For example, there are feature phones that have programmable auto dial buttons, last number redial buttons, hold buttons, and built-in speakers. You can use most of the system’s dial-code features from a feature phone, and program them onto a feature phone button. However, there are some limitations to what these phones can do.

NOTE:

Standard phones can be used to make calls when plugged into any port of the PARTNER Endeavor 362 processor module or 362EC expansion module. However, standard phones will ring only when plugged into the Tip Ring ports, which are the bottom two ports.

The capabilities of a feature phone are in the phone itself. For example, if you store a number on a feature phone’s auto dial button, that number is stored in the feature phone. (This is different from storing a number on a system phone’s Auto Dial button. When you program a button on a system phone, the number is actually stored in the control unit.) Similarly, when you press a hold button on a feature phone, the call is held at the phone itself. (Callers will not hear the system’s Music-On-Hold. Other phones in the system cannot see that the call is on hold; it appears as a busy line.)

If you want to program an outside number on a feature phone’s auto dial button, you must add a 9 and one or more pauses (if available) before each outside number. (The “9” gets an outside line, and each pause allows a few seconds to get an outside dial tone.)

Note that the feature phone’s last number redial button may not work for an outside call. To redial the last number, use the system’s Last Number Redial feature by pressing #0 5.

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Lucent Technologies 518-458-100 manual Feature Phones