Nortel Networks 4050 manual Troubleshooting 837

	Contents 21
CLI shortcuts	. . . . . . . 807
Command stacking	. . . . . . . 807
Command abbreviation	. . . . . . . 808
Tab completion	. . . . . . . 808
Using a submenu name as a command argument	. . . . . . . 809
Using slashes and spaces in commands	. . . . . . . 810
IP address and network mask formats	. . . . . . . 810
IP addresses	. . . . . . . 810
Network masks	. . . . . . . 810
Variables	. . . . . . . 811
CLI Main Menu	. . . . . . . 812
CLI command reference	. . . . . . . 812
Information menu	. . . . . . . 814
Statistics menu	. . . . . . . 815
Configuration menu	. . . . . . . 816
Boot menu	. . . . . . . 835
Maintenance menu	. . . . . . . 836
Chapter 18: Troubleshooting	. . . . . . 837
Troubleshooting tips	. . . . . . . 837
Cannot connect to the Nortel SNAS 4050 using Telnet or SSH	. . . . . . . 838
Verify the current configuration	. . . . . . . 838
Enable Telnet or SSH access	. . . . . . . 838
Check the Access List	. . . . . . . 838
Check the IP address configuration	. . . . . . . 839
Cannot add the Nortel SNAS 4050 to a cluster	. . . . . . . 841
Cannot contact the MIP	. . . . . . . 841
Check the Access List	. . . . . . . 842
Add Interface 1 IP addresses and the MIP to the Access List . . . .	. . . . . . . 842
The Nortel SNAS 4050 stops responding	. . . . . . . 843
Telnet or SSH connection to the MIP	. . . . . . . 843
Console connection	. . . . . . . 843
A user password is lost	. . . . . . . 844
Administrator user password	. . . . . . . 844
Operator user password	. . . . . . . 844
Nortel Secure Network Access Switch 4050 User Guide