Nortel Networks manual Cannot add the Nortel Snas 4050 to a cluster, Cannot contact the MIP

Chapter 18 Troubleshooting 841

Cannot add the Nortel SNAS 4050 to a cluster

When you try to add a Nortel SNAS 4050 device to a cluster by selecting join in the Setup menu, you may receive an error message stating that the system is running an incompatible software version.

The incompatible software version referred to in the error message is the software that is running on the Nortel SNAS 4050 device you are trying to add to the cluster. This error message is displayed whenever the Nortel SNAS 4050 you are trying to add has a different software version from the Nortel SNAS 4050 device already in the cluster. In this situation, do one of the following:

•Adjust the software version on the Nortel SNAS 4050 device you are trying to add to the cluster, to synchronize it with the software version running on the Nortel SNAS 4050 device already in the cluster. You can verify software versions by typing the command /boot/software/cur. The active software version is indicated as permanent.

To adjust the software version on the Nortel SNAS 4050 device you want to add to the cluster, you must either upgrade to a newer software version or revert to an older software version. In either case, perform the steps described in “Reinstalling the software” on page 763. After you adjust the software version, log on as the Administrator user and select join from the Setup menu.

•Upgrade the software version running on the Nortel SNAS 4050 device in the cluster to the same version as running on the Nortel SNAS 4050 you want to add to the cluster. Perform the steps described in “Performing minor and major release upgrades” on page 758. Then add the Nortel SNAS 4050 device by selecting join from the Setup menu.

Cannot contact the MIP

When you try to add a Nortel SNAS 4050 to a cluster by selecting join in the Setup menu, you may receive an error message stating that the system is unable to contact the Management IP address (MIP).

Nortel Secure Network Access Switch 4050 User Guide