840Chapter 18 Troubleshooting

Ensure that you ping the host IP address (RIP) of the Nortel SNAS 4050, and not the Management IP address (MIP) of the cluster in which the Nortel SNAS 4050 is a member. Enter the command /cfg/cur sys to view IP address information for all Nortel SNAS 4050 devices in the cluster.

>># /cfg/cur sys

System:

Management IP (MIP) address = 192.168.128.211

iSD Host 1:

Type of the iSD = master IP address = 10.1.82.145 License =

IPSEC user sessions: 10

TPS: unlimited

SSL user sessions: 10

Default gateway address = 10.1.82.2 Ports = 1 : 2

Hardware platform = 200

Host Routes:

No items configured

Host Interface 1:

IP address = 192.168.128.210

Network mask = 255.255.255.0

VLAN tag id = 0

Mode = failover

Primary port = 0

Interface Ports: 1

Host Port 1:

If the IP address assigned to the Nortel SNAS 4050 is correct, you may have a routing problem. Try to run traceroute (a global command available at any menu prompt) or the tcpdump command (or some other network analysis tool) to locate the problem. For more information about the tcpdump command, see “Tracing SSL traffic using the CLI” on page 136.

If this does not help you to solve the problem, contact Nortel for technical support. See “How to get help” on page 29.

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Nortel Networks 4050 manual # /cfg/cur sys