Nortel Networks 4050 manual Active alarms and the events log file, Error log files

Chapter 18 Troubleshooting 849

To capture and analyze TCP traffic between clients and the virtual SSL server, enter the following command:

>>Main# /cfg/domain 1/server/trace/tcpdump

To capture and analyze decrypted SSL traffic sent between clients and the portal server, enter the following command:

>>Main# /cfg/domain 1/server/trace/ssldump

Active alarms and the events log file

To view an alarm that has been triggered and is active, enter the following command:

>>Main# /info/events/alarms

To save the events log file to an FTP/TFTP/SFTP server, enter the following command:

>>Main# /info/events/download

You must provide the IP address or host name of the FTP/TFTP/SFTP server, as well as a file name. After the events log file has been saved, connect to the FTP/ TFTP/SFTP server and examine the contents of the file.

Error log files

If you have configured the Nortel SNAS 4050 to use a syslog server, the Nortel SNAS 4050 sends log messages to the specified syslog server. For information about configuring a UNIX Syslog daemon, see the Syslog manpages under UNIX. For information about configuring the Nortel SNAS 4050 to use a syslog server, see “Configuring syslog servers using the CLI” on page 481.

You can also use the /maint/dumplogs command. The command collects system log file information from the Nortel SNAS 4050 to which you are connected (or, optionally, all Nortel SNAS 4050 devices in the cluster) and sends the information to a file in the gzip compressed tar format on the TFTP/FTP/SFTP

Nortel Secure Network Access Switch 4050 User Guide