Vertical Communications TeleVantage 7.5 Managing folders and items, Using commands in folders

Locking the current folder in place

You can lock ViewPoint to the folder that is currently displayed, so that it cannot be switched to another folder. To do so, choose View > Prevent Switching Folders. Choose the same command to enable folder switching again.

With folder switching prevented, the Navigation pane (or view bar) is removed from ViewPoint display, and the View > Go To menu commands are disabled. Any options to automatically display the Call Monitor are overridden so that the folder will not switch to the Call Monitor.

Managing folders and items ________________________________

Items are individual greetings, contacts, routing lists, personal statuses, workgroups, and call rules that you create in TeleVantage. One item appears on each row in a folder. For example, one contact appears on each row in the Contacts folder.

This section explains the following:

QUsing commands in folders

QManaging items in folders

QPrinting items in folders

Using commands in folders

TeleVantage’s commands appear in each ViewPoint view as follows:

QChoose a command on the folder’s menu bar. For example, in the Inbox folder of the Voicemail folder, choose the Actions menu and click a command.

QClick a toolbar button. Position the mouse pointer over a button to see its action.

QRight-click an item and choose a command on the shortcut menu.

Commands affect only the item or items selected. Right-clicking an item selects it and opens a shortcut menu that contains commands, so it is often the fastest way to perform an action.

Managing items in folders

This section is a guide to managing individual items in a folder:

QCreating items

QDeleting voice messages and other items

QRenaming items

QCutting and pasting items

QCopying and pasting items

QDragging and dropping items

You may not be able to perform these actions if you do not have the required permission.

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