15-6
13-19
18-24
13-20
5-8
11-8
18-22
15-14
4-11
13-4
15-3

F

F11 (return your last call), 12-10

F12 (redial your last call), 12-10Favorite Folders list, 8-10

faxes, disabling call waiting for, 3-6feature comparison table, 1-4final actions in routing lists, 15-12Flash

during a call (table of commands), 4-7sending to Centrex or another PBX, to put a call on hold, 4-7

using, 4-2

using ** for at a remote phone, 6-5with direct transfer, 4-8

Folder List

hiding and showing, 8-12 using, 8-21

viewing shared folders in, 8-25folders

overview, 8-21

adding Calls pane to, 8-15columns in,

for contacts, 16-2for voice mail, 13-2locking current one, 8-16managing, 8-22

opening in new windows, 8-14private and public, 8-22sharing, 8-24

sorting by column, 18-23viewing shared, 8-25

fonts, changing in ViewPoint, forwarding calls

overview, 15-3

and Where I Am, 15-2

as displayed in Extensions list, 10-2prompting for password, 15-5prompting to accept or decline, 15-5status bar button for, 8-12

to Centrex extensions, turning off, 15-5

forwarding calls (cont’d.) using the phone, 5-9using ViewPoint, and voice mail, 15-6when logging on, 8-7

forwarding voice mail using the phone, 5-5using ViewPoint,

freezing columns, 18-24FrontOffice 2000, 1-3

FWD button on status bar, 8-12

G

GoldMine, 1-3grab-and-hold,11-8

grab-and-hold greeting, default text of, 11-8

greetings overview, 13-18 active, 13-19 available space for, 5-8 e-mailing,13-20

for when you’re on the phone, grab-and-hold,

hierarchy for, 13-20

managing using the phone, 5-7options after recording, personal status default, playing into a call, 11-13recording using the phone, 2-3recording using ViewPoint, 13-20system camp-on,15-14System Hold Greeting, 15-13text of initial one, 2-3

used with

call rules, 17-8personal statuses, 9-8routing list final actions, 15-15routing lists as an action, 15-11

Greetings folder,

groups, placing calls to, 12-4

I-7

INDEX

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Vertical Communications TeleVantage 7.5 manual Viewing shared folders in, 8-25folders Overview