Vertical Communications TeleVantage 7.5 manual Documentation

18-9

12-2

8-17

8-31

8-8

8-23

13-6

8-23

13-14

8-19

11-10

8-18

17-7

11-5

18-22

8-15

4-11

8-18

contacts (cont’d.) searching for, 16-3

telephone prompt language for, 16-6Contacts folder

adding as a pane in Call Monitor, A-Z buttons in, 16-3double-click behavior in, sharing, 8-24

copying and pasting ViewPoint items, creating items, 8-17

CSV files, importing and exporting, 8-27custom data, viewing,

custom hours, for call rules,

cutting and pasting ViewPoint items, Cybiolink phones

configuring in ViewPoint, 18-5with voice-first answering, 4-5

D

default phone number, for contacts, 16-6default station, changing, 8-7

delay when dialing extensions, skipping, 3-3Deleted folder,

deleting ViewPoint items, 8-17deleting voice mail

permanently, 8-17using the phone, 5-5using ViewPoint,

Desktop Alert Add-in,18-26dial bar,

dial tone, stutter at beginning of, 5-3dial-by-name

customizing your listing in, using, 3-4

dialing services

entering access code for using the phone, 3-3selecting using ViewPoint, 12-8

dialing. See placing calls

digital phones configuring, 18-13using,

direct transfer, 4-8

disconnecting calls without hanging up, 3-5,6-11,11-16distribution algorithms for routing calls to

workgroups, 15-15Do Not Disturb

personal status, 9-3using the phone, 5-10

documentation, 1-5

double beep, as contact account code prompt, 3-3drag-and-drop transferring,

drag-and-drop, in ViewPoint,

E

E, special character in page strings, e-mail notification of voice mail, 13-12e-mailing greetings, 13-20e-mailingvoice mail,

emptying the Deleted folder,

ending calls without hanging up, 3-5,6-11,11-16exiting ViewPoint,

exporting

Call Log, 8-32contacts, 8-27Extensions list, voice files, 8-27

extensions

dialing by name, 3-4placing calls to, 12-4

Extensions list overview, 10-2

adding as pane in Call Monitor, 8-15 exporting, 8-31

setting up workgroup tabs for, 16-16 tabs in, 10-3

external calls, defined, 3-3external stations, using, 6-10

USING TELEVANTAGE I-6