Vertical Communications TeleVantage 7.5 manual Redialing numbers and returning calls

3.Select Use country code and area code dialing rules if you want TeleVantage to apply dialing rules that determine if a number is a local or long-distance call. Clear it to have TeleVantage dial the number exactly as entered, as if you had dialed it on the phone.

4.Click OK to close the Check Phone Number dialog box.

Note: When you click to check an Internet address, the dialog box lets you check the Internet address and any Remote number that you have appended to it.

Redialing numbers and returning calls _______________________

You can quickly perform the following dialing actions in ViewPoint:

QRedial the last number you dialed. Press F12 on your keyboard.

QReturn the last call you received. Press F11 on your keyboard. The name of the last caller and the phone number appear in the status bar at the bottom of ViewPoint window.

You can also redial and return calls using the Dial bar (see “Placing calls using the Dial bar” on page 12-2) or the telephone commands (see “Placing calls with * options” on page 3-5).

Displaying the Call Monitor when you place a call ______________

TeleVantage can display the Call Monitor automatically when you place a call from the Contacts folder or the Extensions list. It can also automatically switch to the Call Monitor when you return a call from the Call Log folder or any Voicemail folder. See “Displaying the Call Monitor folder automatically” on page 11-5 for details.

Creating Windows shortcuts to speed-dial a number ___________

Speed dial shortcuts are Windows shortcuts for phone numbers that you dial frequently. Speed dial shortcuts appear as icons on your Windows desktop. You can drag them to your Microsoft shortcut toolbar or to any directory. Double-clicking them will call the phone number and launch ViewPoint if it is not already running.

To create a speed dial shortcut on your desktop, right-click a call, an extension, or a contact and choose Create Speed Dial Shortcut . You can also use the next procedure to create a speed dial shortcut.

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