Vertical Communications TeleVantage 7.5 manual Forwarding calls in ViewPoint

Forwarding calls _________________________________________

Call forwarding causes your calls to ring at another phone, either another extension or an external number. Call forwarding is useful when you are working away from your desk or your office for a period of time.

Notes

QCall forwarding automatically updates the default Where I Am location in all your routing lists and personal statuses. Whenever a routing list or personal status would normally try you at your desk, it tries you at your forwarding phone number instead. See “Using routing lists” on page 15-7 for more information.

QYour call forwarding settings may be overridden if you apply a personal status with a specific Where I Am preference or if you change your active settings directly. For more information about personal status and the active settings, see Chapter 9.

Forwarding calls by using the telephone commands

You can also forward your calls using the telephone commands. See “Forwarding your calls using the phone” on page 5-9.

Forwarding calls in ViewPoint

The following two procedures describe how to use call forwarding in the TeleVantage ViewPoint.

To turn call forwarding on

1.Choose Tools > Call Forwarding. The Call Forwarding dialog box opens.

2.Check Forward Calls (change “Where I Am”).

CHAPTER 15. CALL FORWARDING AND ROUTING LISTS 15-3