Vertical Communications TeleVantage 7.5 manual Enabling and disabling voice-first answering

Enabling and disabling voice-first answering

For an overview of voice-first answering, see “Receiving internal intercom calls with voice-first answering” on page 4-5. Use the following procedure to enable or disable voice-first answering from ViewPoint:

1.Choose Tools > Options.

2.On the Phone \ Station Features tab, check or uncheck Voice-first answering.

3.Click OK.

Customizing your hold music

If your office has multiple sources of music-on-hold, you can use any source as your personal hold music, that callers hear when you put them on hold.

Your system administrator makes this setting for you. Talk to your system administrator about the music-on-hold options that are available and which one you would like to use as your personal hold music.

Note: You can use audio files as your hold music, as long as they are in .WAV or .VOX format.

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