Vertical Communications TeleVantage 7.5 Organizing items in folders, Printing items in folders

From	To	Drag	SHIFT +	CTRL +
			Drag	Drag
Extension	Call	Conferences	Opens the
(User,		the call	Conference
Auto			dialog box
Attendant,	Empty Call	Places the	Opens the
Queue, or
	Monitor	call	Place Call To
IVR Plug-in)
			dialog box
Text (in	Call	Places a call	Opens the
ViewPoint or	Monitor	to the	Place Call To
another		number	dialog box
application)		dropped

Dragging and dropping voice messages to other applications

You can drag-and-drop a voice message from ViewPoint into another Windows application that supports file-dropping, for example, the message window of Microsoft Outlook. Hold down CTRL while dragging-and-dropping to another application. The voice message appears in the other application with a filename specifying the contact name or Caller ID of the caller who left it, where available.

Printing items in folders

To print the contents of a folder, choose File > Print. When you print a folder that contains several columns, you may need to change the orientation of the page to “landscape” so that all columns that appear in the folder are printed.

Organizing items in folders ________________________________

Folders can have subfolders A folder is a subdivision that let you organize the contents of that folder. For example, in the Contacts folder you can create a Business folder and a Personal folder, and then organize your contacts in these folders. You can then click the Personal folder to view only your personal contacts in the Contacts folder.

You can create folders within the Voicemail and Contacts folders. You can create as many folders as you want, and you can nest folders within other folders.

The Voicemail folder contains one folder already created, the Saved folder. When you listen to a voice message on the telephone and save it, the message is moved into the Saved folder.

Viewing folders in the Folder List

The best way to view folders is to choose All Folders in the Navigation pane. The Folder List opens, displaying all the folders that you can access. See “The navigation pane” on page 8-10.

CHAPTER 8. USING TELEVANTAGE VIEWPOINT 8-21