Vertical Communications TeleVantage 7.5 Customizing incoming call behavior, To set call alerts

Feature	Description
Redial	Redials the last call received.
Release	Disconnects the call. Note that if another line
	appearance is ringing, hanging up the phone will
	connect you to that line, so Release gives you a
	way to hang up without taking the new call.
Send to Voicemail	Sends the call to your voicemail.
Set Personal Status	Sets the personal status of your choice. Click the
	Parameter column to select the personal status
	you want. The button toggles between that
	personal status and “Available.” See Chapter 9.
Speaker	Allows you to use the speaker option on a phone
	without a speaker button.
	If your phone already has a Spkr button, do not
	map this command to a button. Two speaker
	buttons can conflict with each other.
Speed Dial	Places a call to the number configured for that
	button. Also lets you set the speed dial number.
	If your system administrator has enabled Busy
	Lamp field for digital phones, Speed Dial buttons
	light up when their target user is on a call. See
	“Speed Dial with illuminated buttons” on
	page 4-13.
Take Call	Answers a ringing call.

Customizing incoming call behavior _________________________

You can set various call alert behaviors to occur when you receive an incoming call. If you have Call Monitor tabs other than “My Phone,” you can set call alerts separately for each tab-category of calls (see “Call Monitor folder tabs” on page 11-3). For example, you can have the ViewPoint title bar flash only on calls for your colleague whose Call Monitor you are sharing.

To set call alerts

1.Choose Tools > Options. The Options dialog box opens.

2.Click the ViewPoint \ Call Alerts tab.

3.Use the dropdown list to choose the category of incoming call for which you want to set call alerts. The categories correspond to your Call Monitor tabs. You can set alerts differently for each category. To set alerts that trigger on all incoming calls, select “For all incoming calls.”

18-16 USING TELEVANTAGE