Vertical Communications TeleVantage 7.5 manual Changing another user’s personal status

Using instant messaging

To initiate instant messaging with a user, right-click the user’s name in the Extensions list and choose Send an instant message.

To send, type your message in the bottom pane, then click Send.

For instant messaging to work, the receiving user must be running ViewPoint and have the Instant Message Add-in installed and enabled. If this is the case, when you click Send the message window pops open for the receiving user, allowing him or her to respond.

Configuring instant messaging options

You can configure some instant messaging options by choosing Tools > Add-in Manager, selecting “TeleVantage Instant Messaging,” and clicking Options.

Disabling instant messaging

Instant messaging is a ViewPoint Add-in that is installed and enabled by default. To disable instant messaging, so that you cannot send or receive instant messages, do the following:

1.Choose Tools > Add-in Manager.

2.Select the “TeleVantage Instant Messaging” Add-in.

3.Uncheck Enabled.

4.Click OK.

For more information about Add-ins, see “Enhancing ViewPoint with Add-ins” on page 18-25.

Changing another user’s personal status _____________________

From the Extensions folder you can change another user’s personal status if you know that user’s password. For instructions, see “Changing the personal status of another user” on page 9-14.

Exporting the Extensions list _______________________________

You can export the Extensions list to a .CSV file. See “Importing and exporting TeleVantage items” on page 8-27.

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