Vertical Communications TeleVantage 7.5 Customizing telephone behavior, Recording a voice title

Customizing telephone behavior____________________________

The options described in this section allow you to customize your interaction with TeleVantage on the phone. These options include:

QSpecifying your phone type. See the next section.

QRecording a voice title. See this page.

QChanging the language of telephone command prompts. See page 18-6.

QCustomizing or turning off call announcing. See page 18-6.

QCustomizing or turning off call waiting. See page 18-8.

QDisplaying Caller ID on a phone. See page 18-8.

QTurning ringback for calls on hold on and off. See page 18-9.

QChanging your personal Operator. See page 18-9

QCustomizing your listing in the dial-by-name directory. See page 18-9

QCustomizing how long your phone rings. See page 18-10.

QChanging ring patterns. See page 18-11.

QEnabling and disabling hands-free answering. See page 18-11.

QEnabling and disabling voice-first answering. See page 18-12.

QCustomizing your hold music. See page 18-12.

Specifying your phone type

If you have an Aastra Powertouch or Cybiolink phone, you should select that phone type to make its features work better with TeleVantage. To do so:

1.Choose Tools > Options. The Options dialog box opens.

2.On the Phone \ Station Features tab, use the Analog Phone type dropdown list to select your type of phone.

3.Click OK.

Recording a voice title

A voice title is a short recording of just your name that TeleVantage fits into its own recorded prompts. For more information, and for instructions on recording a voice title on the phone, see “Recording your voice title” on page 2-2.

To record a voice title in ViewPoint

1.Choose Tools > Options. The Options dialog box opens.

2.On the Personal tab, use the audio controls for Voice Title to record your voice title. See “Using the audio controls” on page 8-26 for more information.

3.Click OK.

CHAPTER 18. CUSTOMIZING VIEWPOINT 18-5