Viewing public folders

8-23

Managing the Deleted folder

8-23

Sharing folders

8-24

Viewing shared folders

8-25

Deleting shared items

8-25

Using the audio controls

8-26

Importing and exporting TeleVantage items

8-27

Chapter 9. Using Personal Statuses

9-1

About personal statuses

9-2

The Personal Status button in the status bar

9-3

Using predefined personal statuses

9-3

Selecting a personal status

9-5

Modifying a personal status

9-6

Creating a custom personal status

9-6

The Personal Statuses folder

9-9

Personal status and your active settings

9-9

Changing your active settings

9-10

Active settings hierarchy

9-12

Personal status defaults

9-12

Setting personal status defaults

9-13

Changing the personal status of another user

9-14

Chapter 10. Using the Extensions List

10-1

Viewing TeleVantage extensions

10-2

Extensions folder tabs

10-3

Extensions folder columns

10-3

Placing calls to an extension

10-5

Sending an instant message to an extension

10-5

Using instant messaging

10-6

Configuring instant messaging options

10-6

Disabling instant messaging

10-6

Changing another user’s personal status

10-6

Exporting the Extensions list

10-6

Chapter 11. Receiving and Handling Calls in ViewPoint

11-1

Using the Call Monitor folder

11-2

Automatically sorting new calls

11-2

Call Monitor folder tabs

11-3

Call Monitor folder panes

11-5

Call Monitor folder columns

11-5

Displaying the Call Monitor folder automatically

11-5

CONTENTS

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Image 9
Vertical Communications TeleVantage 7.5 manual 10-2, 10-3, 10-5, 10-6, 11-2, 11-3, 11-5