CHAPTER 6. USING T ELEVANTAGE WITH A REMOTE PHONE 6-11

There are two types of external stations:
QAn IP phone. IP phones configured as external stations behave like regular
TeleVantage stations. You can place calls as if from your desk phone (see
“Placing TeleVantage calls with an IP phone external station” on page 6-5).
You can move your IP phone to other locations whenever you want. Note that
after moving H.323 phones, you must pick up and replace the handset for
TeleVantage to will send your incoming calls to the phone's new location. This
is not required for SIP phones.
QA phone at an external phone number. These external stations behave just
like regular TeleVantage stations, except that in order to place TeleVantage
calls using the phone, you must fir st call your TeleVantage system and log o n.
See the next section.
Placing TeleVantage calls from an external station
This section does not apply to IP phones. No special procedure is required to place
TeleVantage calls from an IP phone external station.
From a non-IP external station, use one of the following procedures to place outbound
TeleVantage calls:
Using ViewPoint
Use any ViewPoint command to place the call. Your external station rings to connect
you to the call.
Using the phone
1. Call your office from the external station and log on to your account. See
“Logging on to TeleVantage from a remote number” on page 6-6.
2. Press # to get an internal dial tone. Then do one of the following:
QTo place the call without ViewPoint call control or TeleVantage call
waiting, simply dial the call (including access code).
QTo enable ViewPoint call control and TeleVantage call waiting for the
call, press *17, then dial the call (including access code). As long as your
call to TeleVantage lasts, TeleVantage treats further calls you make as
coming from your external station, enabling Call Monitor control and full
ViewPoint integration on those calls.

Disconnecting from a call and remaining on the line

You can disconnect from a call and remain on the line, which is useful when placing
a series of calls through TeleVantage. By disconnecting from your current outgoing
call only, you do not have to repeatedly dial into TeleVantage. Your connection with
TeleVantage continues, and you can proceed to make more outgoing calls.
To disconnect from your current call, press ** 3.