Vertical Communications TeleVantage 7.5 manual Using CounterPath SIP softphones with TeleVantage

Using CounterPath SIP softphones with TeleVantage ___________

This following table describes how eyeBeam and Pocket PC softphone features interact with TeleVantage.

eyeBeam	Pocket PC	Feature	Directions
softphone	softphone
		Dialing a number	Dial numbers just as you would from a
			TeleVantage phone, including access codes to
			place external calls. You can dial TeleVantage
			extensions or access the telephone commands
			without an access code.
			Note that if the eyeBeam phone is set up as a
			TeleVantage external station, you cannot dial
			SIP addresses from it.
			Place a call by clicking the Dial icon:
			You can either dial the number first, then click
			the icon, or click the icon first, then dial the
			number.
		Note: When placing a TeleVantage call that requires dialing an access code from
		an eyeBeam phone, you do not hear dial tone after dialing the access code. You
		can continue dialing the number and the call will be placed correctly. Or, to hear dial
		tone, you can press the Dial button again after dialing the access code—for
		example, Dial, 9, Dial—and then dial the number.
		Ending a call	To end a call, click the End Call icon:
	n/a	Do Not Disturb	Click the phone’s DND button to turn on the Do
			Not Disturb TeleVantage personal status.
		Auto Answer	Click the phone’s AA button to turn on automatic
			answering of incoming calls, similar to
			TeleVantage’s hands-free answering.

You can use TeleVantage call screening in combination with the eyeBeam auto answer feature.

G-8 USING TELEVANTAGE