SoftPhone notes _________________________________________

The following notes pertain to using the TeleVantage SoftPhone:

QThe SoftPhone uses Windows H.323 TAPI support, which has a limited ability to manage VoIP echo, jitter and packet loss, compared to a 'hard' IP phone such as the Uniden or Polycom phone. If you are unsatisfied with the SoftPhone's audio quality on your network, you should instead use a recommended IP, analog or digital phone as listed in Chapter 6 of Installing TeleVantage.

QWhen using the TeleVantage SoftPhone, if you switch to using a station or exit ViewPoint, Call Forwarding is automatically turned off so calls are routed to the user's regular station.

QPCs running Windows 2000 or below cannot use the SoftPhone as it only runs on Windows XP or higher.

QYou cannot place a call using Microsoft NetMeeting while SoftPhone is running.

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USING TELEVANTAGE

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Vertical Communications TeleVantage 7.5 manual SoftPhone notes