Vertical Communications TeleVantage 7.5 manual Dragging and dropping items, From Drag

Dragging and dropping items

You can drag and drop one item onto another item to perform actions such as making a call, transferring a call, and adding a call to a conference. You can also move an item to a folder.

For example, if you drag an active call in your Call Monitor onto a user in the Extensions tab of the Phonebook pane, the call transfers to that user. Conversely, you can drag a user from the Phonebook pane to the Call Monitor to call that user.

The following table lists the drag-and-drop actions you can perform within TeleVantage ViewPoint. The From column shows the items you can click and drag. The To column shows the destination items. The remaining columns show the actions that result when you drag and drop an item or use the SHIFT and CTRL keys in conjunction with dragging and dropping.

Notes

QWhenever you can drag an item to the Call Monitor to place a call, you can also drag it to the Dial toolbar field.

QViewPoint Web Access does not support drag-and-drop actions.

From	To	Drag	SHIFT +	CTRL +
			Drag	Drag
Call	Call	No action	Opens the	Conferences
			Conference	the calls
			dialog box
	Extension,	Performs a	Opens the	Performs a
	Contact,	blind transfer	Transfer	supervised
	Call Log,		dialog box	transfer
	Voice
	Message
		Note: ALT+Drag of a call to an extension
		transfers the call directly to that extension’s
		voicemail.
Call Log	Call	Conferences	Opens the
		the Call Log	Conference
		party with the	dialog box
		call
	Empty Call	Places a call	Opens the
	Monitor	to the Call	Place Call To
		Log party	dialog box

CHAPTER 8. USING TELEVANTAGE VIEWPOINT 8-19